--- title: "Retention Rockstar™ Strategy: Engaging with your MonitorBase alerts" description: A strategy for Retention Rockstars in utilizing MonitorBase Alerts, know how to engage with clients tied to a MonitorBase alert to ensure success. image: https://blog.monitorbase.com/hubfs/Imported_Blog_Media/Retention%20Rockstar%20June%20Video%20Thumbnail-1.png --- # Retention Rockstar™ Strategy: Engaging with your MonitorBase alerts [ MonitorBase ](https://blog.monitorbase.com/author/monitorbase) : Jun 28, 2023 12:00:00 AM [Database Retention System](https://blog.monitorbase.com/tag/database-retention-system) [retention rockstar](https://blog.monitorbase.com/tag/retention-rockstar) [monitorbase alerts](https://blog.monitorbase.com/tag/monitorbase-alerts) ![Retention Rockstar™ Strategy: Engaging with your MonitorBase alerts](https://blog.monitorbase.com/hubfs/Imported_Blog_Media/Retention%20Rockstar%20June%20Video%20Thumbnail-1.png) Knowing how to engage with your MonitorBase alerts when you receive them is a major key to success and it is the topic of discussion in this month's [Retention RockstarTM](https://blog.monitorbase.com/what-is-the-retention-rockstar-award) strategy video.   We cover an adaptation of one of our playbooks, This playbook was designed for loan officers to adapt and find success when they reach out to contacts tied to the alerts they've received in giving them some background information on the MonitorBase alert type and provides some scripting and recommendations on how, when, and how often to follow up.  In this market, #everycontactmatters.  Please share this video with your team members that may find value in this strategy!  [Subscribe to our blog](https://blog.monitorbase.com/) to get more strategies and tips from the marketing pros at MonitorBase. - [Tweet](https://twitter.com/share) [![Retention Rockstar™ Discussion: Will Credit Triggers Get Banned?](https://blog.monitorbase.com/hubfs/Imported_Blog_Media/Retention%20Rockstars%20Credit%20Triggers%20(1)-1.png) ](https://blog.monitorbase.com/credit-trigger-ban) #### [Retention Rockstar™ Discussion: Will Credit Triggers Get Banned?](https://blog.monitorbase.com/credit-trigger-ban) [MonitorBase](https://blog.monitorbase.com/author/monitorbase) : Jul 19, 2023 12:00:00 AM Will credit trigger leads get banned? Credit triggers have been intensely discussed as of late and are the focus of our conversation success in this... [credit inquiry](https://blog.monitorbase.com/tag/credit-inquiry) [retention rockstar](https://blog.monitorbase.com/tag/retention-rockstar) [credit alerts](https://blog.monitorbase.com/tag/credit-alerts) [credit triggers](https://blog.monitorbase.com/tag/credit-triggers) [monitorbase alerts](https://blog.monitorbase.com/tag/monitorbase-alerts) [Read More](https://blog.monitorbase.com/credit-trigger-ban) [![Retention Rockstar Group Coaching Call May 2024](https://blog.monitorbase.com/hubfs/Imported_Blog_Media/Group%20Coaching%20Call%20Thumbnail%20%20(1)-1.png) ](https://blog.monitorbase.com/retention-rockstar-group-coaching-call-may-2024) #### [Retention Rockstar Group Coaching Call May 2024](https://blog.monitorbase.com/retention-rockstar-group-coaching-call-may-2024) [William LeBaron](https://blog.monitorbase.com/author/william-lebaron) : May 14, 2024 12:00:00 AM Recently, we set up a monthly group coaching call to which we've invited all of our users, admins, and anyone with a MonitorBase account to join;... [Every Contact Matters](https://blog.monitorbase.com/tag/every-contact-matters) [Relationship Retention](https://blog.monitorbase.com/tag/relationship-retention) [coaching](https://blog.monitorbase.com/tag/coaching) [retention rockstar](https://blog.monitorbase.com/tag/retention-rockstar) [predictive alerts](https://blog.monitorbase.com/tag/predictive-alerts) [referral partners](https://blog.monitorbase.com/tag/referral-partners) [Read More](https://blog.monitorbase.com/retention-rockstar-group-coaching-call-may-2024) [![The Trigger Leads Ban Is Here—Here’s What It Means for Lenders and How to Stay Ahead](https://blog.monitorbase.com/hubfs/social-suggested-images/predictive_analytics.jpg) ](https://blog.monitorbase.com/the-trigger-leads-ban-is-here-heres-what-it-means-for-lenders-and-how-to-stay-ahead) 2 min read #### [The Trigger Leads Ban Is Here—Here’s What It Means for Lenders and How to Stay Ahead](https://blog.monitorbase.com/the-trigger-leads-ban-is-here-heres-what-it-means-for-lenders-and-how-to-stay-ahead) ![Picture of Brian Vacanti](https://blog.monitorbase.com/hs-fs/hubfs/Brian%20headshot.png?width=30&name=Brian%20headshot.png) [Brian Vacanti](https://blog.monitorbase.com/author/brian-vacanti) : Aug 18, 2025 3:39:51 PM The Trigger Leads Ban: What You Need to Know Federal legislation banning traditional mortgage trigger leads has officially passed the Senate and is... [Every Contact Matters](https://blog.monitorbase.com/tag/every-contact-matters) [mortgage triggers](https://blog.monitorbase.com/tag/mortgage-triggers) [mortgage trigger](https://blog.monitorbase.com/tag/mortgage-trigger) [database monitoring](https://blog.monitorbase.com/tag/database-monitoring) [client retention](https://blog.monitorbase.com/tag/client-retention) [trigger](https://blog.monitorbase.com/tag/trigger) [contact database](https://blog.monitorbase.com/tag/contact-database) [Sales Pipeline](https://blog.monitorbase.com/tag/sales-pipeline) [triggers](https://blog.monitorbase.com/tag/triggers) [Read More](https://blog.monitorbase.com/the-trigger-leads-ban-is-here-heres-what-it-means-for-lenders-and-how-to-stay-ahead) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "MonitorBase", "url" : "https://blog.monitorbase.com/author/monitorbase" }, "dateModified" : "2025-04-11T13:48:24.485Z", "datePublished" : "2023-06-28T06:00:00.000Z", "headline" : "Retention Rockstar™ Strategy: Engaging with your MonitorBase alerts", "image" : [ "https://blog.monitorbase.com/hubfs/Imported_Blog_Media/Retention%20Rockstar%20June%20Video%20Thumbnail-1.png" ], "mainEntityOfPage" : { "@id" : "https://blog.monitorbase.com/retention-rockstar-strategy-engaging-with-your-monitorbase-alerts", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.monitorbase.com/hubfs/download.png" }, "name" : "Mobility Market Intelligence (MMI)" } } ```