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    How to view your SoftPull submissions

    Mar 14, 2019 11:08:51 AM

    Each time a customer completes a SoftPull submission you will receive an email from MonitorBase so you can quickly take action.  For security purposes, we can't email you the credit report from the submissions.  To find you submissions and view the soft inquiry credit report, log in to your MonitorBase account and click on "SoftPull" then "Applicants" in the left navigations as shown below:

    SoftPull Applicants

    Here you will find all submissions, whether Qualified or Non-Qualified.  Under "Results" you will see if the customer met your minimum credit criteria for one or more of you products.  To view each individual soft pull credit report, click the the name of the customer.   The "Source" show you the source of the SoftPull, for example, you may have SoftPull submission coming from Referral Partners or Affiliate sources.   You can learn how to create trackable links for your referral sources here

    SoftPull Submissions

    Remember, this report should only be used for the purpose of you extending an offer to the consumer.  You should not share the details of the credit report with the consumer.  A hard pull credit report is required for customers that wish to continue with the pre-qualification process.  

    Related Article:
    Get started with SoftPull instant credit check technology.


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